“We are currently investigating a cybersecurity incident we discovered on Oct. 31. Upon discovering the incident, our response team took immediate action to understand and contain the threat, including taking systems offline to limit potential damage,” the statement said. “As a result, we were temporarily unable to receive calls or process orders. At this time, we have been able to restore service to some systems and services, and are continuing to work on restoring the remaining systems. ”
“We take security seriously, we are continuing the investigation with the assistance of external forensics firms, and we have notified law enforcement. We are grateful for the patience and understanding of our customers, dealers and vendors during this time,” the company said.
Red Wing Shoe Co.’s North American retail operations include about 330 dealer-owned and 170 company-owned stores. Of those, 20-some are in Minnesota. The flagship store is in Red Wing.